Water Management

In the Czech Republic, like everywhere else in the world, Veolia applies its proven operating model, which most municipalities in the Czech Republic have adopted. Veolia has become a reliable, long-term partner in water services to 1,300 Czech and Moravian cities, towns and villages and supplies drinking water to 4 million people.

Veolia offers to partner cities:

  • Technical know-how - a new technologies, water losses reduction, focus on ecology
  • Effective management - operating costs reduction
  • Improved customer service - call center certification according to ISO 9001, specially trained staff
  • Professional human resource management - the importance of social dialogue within the company, Higher collective agreement - the only one in the field in the Czech Republic
  • Institute of Environmental Services - own training institute and long-term training programs
  • Veolia Foundation - promoting and organizing educational events and meetings of water management experts, support the education of children and youth projects aimed at protecting the environment and promoting social projects

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Advantages of the operating model:

  • The municipality retains control over water and sewerage prices.
  • Lease of infrastructure to a professional company allows the municipality to pass to the operating company the responsibility for co-financing large capital projects, e.g. using prepaid rent, investments to be carried out under agreements or guarantees for bank loans.
  • Use of synergic effects (centralised procurement, co-ordinated technical activities, common call centres etc.) shows in a better work quality and lower operating costs, which leads to the long-term stability of water prices.